First impressions of the Southern California Institute of Neurological Surgery (creative writing form):
Tucked away in a quiet corner of Escondido, a small building, that could easily just be mistaken for another house on the block, stands inconspicuous and modest. A small fountain at the center of a very Spanish-style courtyard provides a warm environment that evokes feelings of going to Grandma's house on the weekend. Inside, you enter a space that is far from what you picture when you think of a Neurosurgery clinic, and yet, it is the perfect setting to give patients a calmed sense of being and a kind welcome. Typical workday: Today was a fairly busy day for SCINS so it was beneficial to me as I could jump right into training for my duties. The amount of appointments fluctuates, however, as some days are more busy than others. In addition to day to day traffic, the amounts of patients can come in waves, often peaking in a few minutes of hectic accommodation and then leveling out into moments that can be used to regroup and get organized. It is not a very big site so some patients have to wait for a room to open up but in my case it is still good form to take the vitals of some patients as they wait so that they can be prepared to go directly into their room. Who will I interact with: I will interact with patients when I take their vitals, then I will interact with the other coordinators in the front office as well as the scribes to update the doctor on a patient's status (occasionally I will interact with the doctors directly if a scribe is busy or gone). Interpretation of general work policies: The office is fairly autonomous but it is important that I get to work early so that I can go over the appointment list for the day as well as filing paperwork that hasn't yet been filed. Dress code: My dress code will be either scrubs or business casual. It might be in my best interest to get scrubs as that might be a bit more comfortable and many of the other employees wear scrubs. Overall reflection: This office is definitely a fantastic place to collaborate with peers and maintain a professional demeanor with patients. Having a fantastic opportunity to experience patient care and the inner workings of healthcare, is something that I will take very seriously. There is definitely going to be a balance between professionalism and fun as everyone is very welcoming and we will all be there for each other. High school skills applied: I will definitely be able to use my skills of communication to interact with the patients in a friendly and respectful manner. I have found that collaboration and communication with everyone employed there is also very important. I might have a question and I need to speak up, but I will also have to make others aware of information that could be time sensitive. Taking initiative and problem solving is something that I should do with deliberate and educated caution but it will also be a vital aspect to my provision of care.
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